Posted by Elderly caregiver
We ended up with a Samsung dishwasher when the one we ordered from Lowe's was not available. We need a dishwasher because ours didn't work at all. We said send us one of equal or better. That is how we ended up with it, not what we wanted. We had it for less than 2 weeks when the sprayer arm on the middle drawer kept falling off. Went back to Lowe's and they said it was a warranty issue and to contact Samsung. Four calls later, and three work orders, and 5 months later, it is still not fixed and we can't use the middle drawer because it constantly falls off.
I am the caregiver for my elderly cancer stricken spouse and this just adds another hurdle that must be crossed every day.