Posted by heartlander
Have been waiting for a few weeks now for Old Navy refund and looking online, I see this is common. I ordered regular jeans (have ordered several pairs before, always regular), and they sent short. I sent them back labelled "too short," and ordered regular again--this time they sent tall! So this time I just asked for the refund. So now they owe me TWO refunds...
Looks like I'll be waiting awhile.