Posted by Anonymous
First of all policy return should be on receipt. Secondly, I returned items given as a gift within a week with original receipt, that was on my sons credit card. Wanted it credited back to him, was told receipt doesn't store number, couldn't return on my credit card..WHY???
I will never shop or have my son buy for us in Express again. How can you have such a terrible policy, are you that desperate to keep money in your store. Now I have to get my sons card or give back to him to return, when he has little time as it is to shop in the first place.