Posted by AMAR
Good Afternoon, From start to finish Mary Kay is a wonderful group to with. Purchasing, inquiries, products offered, delivery of products, policy and return information. Great, just GREAT!
Thank you!
once again i am trying to get a reply....i do not have an email address..do ...but don't know pass word. i returned two hundred and seventy six dollars worth of products that broke my face and eyelids out.....lauren gamel was representative.... shady meadows .....
I purchased the Miracle Set 4 months ago. After using it for about a month consistently I was getting more acne then before I had started using it. I was very unhappy with it and told my distributor that i just wanted to return it and get my refund. I mailed the Miracle Set back to the distributor over the Thanksgiving holiday, and she let me know she received it. Well it's been about a month and a half later I still haven't received my refund. I have texted and called the distributor a few times, each time she makes an excuse for why i haven't received a refund. The first time she said she didn't have my credit card information. How did she expect to do return if she didn't have my information?! Then she said she needed to pay some bills so she my refund would have to wait. I am getting very upset about the whole thing and am not sure what to do next or who to take it to. Thank you.
My mother bought time wise serum from a lady selling it from a booth at the salon she goes to. The product flakes when used with the time wise moisturizer she wants a refund as she's only used it twice. But the lady refuses to help her. I have the full bottle but no receipt was given just cash for the products. These products aren't cheap either. How does she get a refund?
Mysty Kay dealer has informed me that there is no guarantee with the product, my check was returned twice I offered to give her back the products and she refuses . She is working to becie a director and has left me two notes threatening to take me to the copes for theft, I have used Mary lay since 28 and I know there is a wonderful guarantee on the product
...Kay Case Customer Satisfaction Rep. I placed an order with Mary Kay on 05-05-2012. At this time, ... Corporate, I do not have the product I ordered, or a refund. The hold time for the 800 number has been over 15 minutes on various days when I have tried to call. I terminate the call at... time. The Rep told me my refund was processed on 8 days ago. However, at this time, I have not received the refund. When I do get through to a Rep, each woman... appreciate their help. I am hopefully I will have a refund before the end of the month. I would not purchase...
Complete Mary Kay customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
See detailed Mary Kay customer service rankings, employee comments and much more from our sister site.