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Original Comment
I was injured in a road accident so my wife and I were unable to join my son on a booked flight to the USA. I tried to claim on my travel insurance for mine and my wifes unused tickets, but my son who booked the flights was told as he paid with a combination of cash and his Air Miles we couldn't claim the cash element back which was less than mine and my wifes tickets cost! Is this correct, if so why?
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