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This comment is for the Ashely Furniture Store in Woodbridge, VA<br /> <br /> (Oct 2022) The associate ordered the wrong item even though we showed a pic and pointed out the furniture in the store. It took many phone calls and a visit to the store before they resolved the issue. So I thought.<br /> -----<br /> (Jan 2023) Update: Changing to 1 star<br /> The store manager updated the original invoice and delivered the right item promising to credit back a difference of $783.34 since the item I selected cost less than what they originally delivered. I was even emailed a link to a receipt showing the refund. When that refund didn't come through I opened a dispute with the bank which is when the accounting dept claimed that it was NOT a refund but a store credit.<br /> I went back to the store to talk to the manager who also confirmed that it should have been credited back to the card since it was no fault of mine that the associate rang up the wrong item in the first place.<br /> So please be careful dealing with this store. Don't trust the associate or manager and read every receipt or invoice VERY VERY carefully !! I will never go back to this store.<br /> I am still disputing my refund with in their Accounting Dep