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On august 2, 2022 I did an online Kroger pickup. That evening I tried to cook only to see the pepperonis had mold and Burt black stuff on it. So I go to open some egg rolls only to see they were completely covered in crystals. I called my local Kroger and told them I'd bring the food back the next day being that was two to many items I opened and did not match Kroger slogan "fresh produce". My total was $148.82. I took ALL the food back to my local Kroger august 3, 2022 and was told by the store to contact Kroger customer service for my refund. I contact them august 4,2022 and was told it will be 7-10 business days. Well I've spoken with Emily, Iya, Jessica, Vanessa (the rudest of them all), Reneal and countless of other representatives. Only to be told on my 8th business day of waiting that I had to wait 30 business days. I received two credits that did not come close to $148. Well today is my 30th business day and I have yet to receive my refund. I've called at least three times a week and once a week they tell me "I'm very sorry but we have to re submit your refund and you have to wait an additional 30 days". Kroger is an absolute joke at this point. I will never shop here again neither will I suggest others to do so. The "fresh produce " they have out for the public to purchase is NEVER fresh. On top of all of this they keep lying saying "oh your funds will be available tomorrow" just to get me off the phone. When the next day come no funds still. They are pathetic and sad.