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I bought a couch on Feb 24,2022 and it was returned the same day because it did not fit through the door. They never refunded me. I called multiple times and was waiting to speak to someone for almost an hour before I got to speak with anyone. No call back or answer emails. Finally in June decided to dispute the charge and then they charge the money again. I finally got to speak with them about it after being on hold for an hour and they said that I am going to be refunded in 7-10 business day. It's August and I still haven't been refunded.