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I have ordered from aqVC many times and never had any issues until this past Christmas (2021). I ordered 4 different items at the same time. My total came up on amount due for 1st payment (I was doing easy pay) and I was ok with the amount so I proceeded with the order. Next day my bank account was hit with 4 different charges from QVC, and they totaled more than what my single total showed at time of ordering. I contacted customer service and told them I wanted to cancel cause the amounts are not correct. I was informed I couldn't cancel, but could return for full refund. So once I got the items I returned them. 3 weeks later I was still waiting for refund though they had the merchandise. Then I got the refunds only to be charged for 2nd easy pay payment. I was more than upset. I contacted customer service again and I'm now waiting for refund of those charges. I have removed all forms of payment I had on my account. But QVC takes your banking info and puts it in their files, for im now being charged return fees. With no notice that they are taking out of my account. Thus they have messed me up on paying other bills for QVC keeps taking money from my account without my permission. I have told them several times not to take anymore money , do not use my card, and I revoke any rights to using my card or bank to any charges without contacting me first. And they still keep withdrawing money. Refunds added to my account...no, just more and more withdrawals without notifying me in advance. QVC is a crooked company.