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I bought some items from Ross maybe 30 days or so ago and a few of the things I bought didn't fit me so I went to return them to the store. I couldn't find the receipt. honestly I have so many it was just more of a hassle as I just wanted to exchange for something that fit but the woman working informed me that if I didn't have a receipt they would have to send me a check if it was over $50 which it was not so I didn't see a problem then she looked at me and said that without a receipt they would have to mark the price of everything down and would be refunding me the sale price so I was still okay thinking they would knock a couple dollars off of the original price but as she started ringing items for the refund price she informed me that I paid $20 dollars originally and she would be refunding me $.49 cents what in the world part of a return policy is that. I was honestly insulted. I tried to overlook the attitude she had from the start. I shop at ross often and spend way too much money to be insulted like this and will not be shopping here again! I'll take my business somewhere I feel welcome and appreciated as a customer thanks.