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Ordered a firearm online, first time doing this, waited to get email and when I did it informed me my 30-06 was ready to be picked up. Drove hour n half to have the sales women tell me it's still on the truck in the back and papers still needed to be filled out on there end. (Shipping n receiving requires a quick scan of item and it's logged into there system. The receiving employee was being lazy. Couldn't pick up gun so I came back next day and filled out background check but it was delayed and the sales rep behind the counter couldn't give me any answers on why or how to find out just shrugged his shoulders...