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Original Comment
This happened sometime during the 2029 covid situation. We were using the web app to buy over the internet and pick up the order. One item we purchased was apples I think, which was marked as do not substitute. Well they added apples if their own Accord, and the person that brought the order to the vehicle wouldn't let us refuse taking them, and then they wouldn't allow a return either? WTF? No longer use Kroger!
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