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Like other commenters in this feed, I have shopped with L&T for many years. Moving forward, this will no longer be the case. I have been trying to obtain a status on my refund for over a week--despite the fact that I returned over $500 worth of merchandise to them almost a month ago. I will be lodging formal complaints against this company with the Better Business Bureau and the Attorney General of the State of Pennsylvania and would encourage others to do the same.