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I should know better......We bought a couch recliner at Ashley furniture in Concord. Low quality stuff and awful consumer service.<br /> Recliner stop working after a month of gentle usage ( we work all day and the only time we have to watch some tv Is a at night) <br /> We have been on endless phone calls trying to get parts, technician and so. <br /> Is been 6 moths and this couch still broken. <br /> The costumer service representative was nothing but arrogant and unwilling to make this right.<br /> We don't want this defective couch but we are stuck on their 72 hr return policy. <br /> Crappy furniture. Crappy costumer service.<br /> Never again. <br /> We Extremely regret this purchase.