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I ordered a purse at coach outlet then after 15 mins I decided to cancel it as I realized it was an impulse buy. Sadly, coach said they can't cancel it and in case I'm<br /> not satisfied, I'll just return it after receiving it. Wowww. What kind of customer service is that. They dont even have return label so basically the shipping fee will be shouldered by me which is effin expensive. So i opted to keep it, No CHOICE! ?