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I received an Airfryer as a gift, it was received damaged. In order to get it fixed/replaced you are asking me to pay shipping to return the product, well, thats gonna cost me 80.00 so this "gift" is no longer a gift but a burden. My husband and I order tons of stuff on line and have NEVER had to pay to return a damaged item this is absolutely ridiculous and we will not be using or recommending you EVER for service.