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Nutrisystem is a fine program. It helped me lose 20 lbs and the food is fine. You learn what you like and don't like and so if something is not to your taste...don't order it again. I really like the breakfast bars and lunch bars. They are very convenient...I keep them in my desk for those "emergency" days where I need to grab something fast. The snacks are pretty good too. The dinners are good to have when you don't feel like planning dinner but don't want to resort to impulse eating (like fast food). Last week when my box of non-frozen foods arrived melted (probably the Fed-Ex driver's fault as the tracking has it on the truck from 6am to 4:30pm in 90+ degrees weather and hot sun) I called and although the menu of options on the phone were a bit confusing at first it wasn't too hard to figure out my best bet for an extension #. As soon as I explained what had happened the operator ordered me a whole new box for express shipping...even the non-meltable items like popcorn. Overall I am satisfied with my experience...not planning to diet forever...was just looking to lose some of that COVID weight and explore some grab-and-go options for my busy lifestyle.