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Do not purchase anything from Sears online. You are most likely getting your item from a third party seller that is overseas. The product I received was full of peeled off mailing labels , it was clearly used, the box was dirty, ripped and halfway opened, and the product inside was broken. There is no way to do a return. The Sears stores will not take online order returns, the website doesn't work 99% of the time. The third party seller reuses to send a return shipping label and refused to fix or refund the product. The call center is an joke, I got no results from them whatsoever!! Purchasing from them was an absolute nightmare from the beginning to the end!