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January 31st I went to petsmart to buy a bag of food for my dogs with allergies I was told to get a grain free bag, but my dogs didn't like it, I went yesterday to my local petsmart to exchange the food dor another brand and they said they can't do return or refund because the bag is open and they are not accepting open items!!! Now I'm stuck with a full bag of food my dogs don't like not shopping at petsmart anymore!