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Pottery Barn is the worst company ever ?. Their customer service is horrible. As a matter of fact there really is no reason PB should even have CUstomer Service department considering how they treat customers.<br /> I ordered bedding in early November that was back ordered until mid January. I had no problem with that but before I received the merchandise I saw that it was reduced further. When I called for a price adjustment they said NO. The reason I was given...that is our policy.<br /> I was going to return it when I received it and repurchase it but they do not have free return shipping. Bottom line.... they wanted me to drag a king size comforter plus pillow shams back to the store which is no where near my residence so I could return it and then re buy it.<br /> <br /> Are you kidding me???<br /> <br /> Just purchased some awesome bedding at Bloomingdales on line for less than what I would have paid at PB