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Terrible! If someone bought you a gift you need to return, you cannnot send it back to the store, even if it has all tickets and receipts! You have to go to the store -- (maybe out of state) or send it back to whoever gave you the gift and have them bring it back to the store! In a pandemic! When I directly called the store, in New Hampshire, they said they were not taking curbside returns--the supervisor at their Macy.com said they were. This is real Happy Holidays--I don't want a person who sent me a gift to risk covid.