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Ordered a robe online at PBTeen. We found another one that my daughter liked better and I called to cancel the order same day. It had not been shipped yet but I was told it could not be cancelled and I would need to wait until it arrived and ship it back. Three weeks after I shipped it back I got a refund of $33. I paid $46 and they took out the rest for shipping! No where did I see this in the policy. If I'd have known that I would have just kept the damn thing!