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We had a entire living room set ordered. Waited four months, and finally the furniture came in, all but the recliner. So we cancelled the recliner and asked for a refund. Recliner was ,$600.00 plus 36.00 tax. The refund we got was $153.96. Are you kidding me? Ashley will be getting a phone call from me on Monday, and they will be giving me my full refund !