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I bought a Daewoo microwave on 20th Of October 2020 i tried to heat up a small amount of food place it on 3min but it was warm i had to place it on another 3mins so it could be hot enough i took it back to the store in cross road and asked if i could pay the difference and get a different brand so said they would have to pull it to see what was wrong which they did and then i was told that i should come and collect it because nothing to wrong. This is not the first microwave i had bought and use do you people think i am Making up a story i have been shopping with singer 15 years now all my appliances were purchased at singer.I look up your exchange policy and i see nothing which says i could not get it exchange i took it back with everything in place as how i got it if i was a rich person in high society no questions would be asked. Disgruntled customer.