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I ordered a variety of items online for a new place that Macys makes it impossible to return. You have to scan a code sent to your email and print but I tried and am getting no where. Good luck printing a label. On top of it if you pay using a different credit card then the macys card, the order will not show up in your order history! I also called to cancel the order before it shipped and was told I would get an email confirmation in 24 hours. I never received the email confirmation of the cancelation and one week later the item arrived. Now I have the hassle of figuring out how to return an 8' x 10 ' carpet