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Worst customer service ever!! Definitely do not recommend anyone getting an Xbox. They've been happy to receive monthly payments of 6.99 a month for 5 months whilst we had bought a Xbox live gold for a year but will only refund the one month!! Erin the 'manager' was an absolute joke who couldn't be bothered to try to even help with this issue and ' renx' Couldn't even be bothered to return a call!!