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Ordered a bottle of creed from saks.com. When the box was delivered it was empty! Reported this to customer service who gave me the we have to investigate bs. They also said they wouldn't reship. After their10 day investigation customer service determined since I signed for it they can not refund me. Im super pissed! Back and fourth with them only to get nothing. $300. Upon reading all the horrible reviews I decided to file a complaint with the FTC. I suggest everyone do the same and so they can restore some respect to their name because they are trash I will never shop at saks again