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I ordered food online on the 25th of September,was meant to pick it up at 6.45p.m only to get there, wait for an hr and still did not get my food. Went to the refund app. And it was not operational, tried calling customer service and the no. Is not operational. Please if you can refund my money let me know so as not to waste my time. My confirmation no. Is 2vv-8A7. Location for pick up was 5431 Campbell blvd, Baltimore, MD