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On September 3, 2020 me and a few of my co-workers placed an online order at chitpotle on Prince William parkway in Virginia, payment went through ok and order said it will be done by such and such time. I had a reward for an organic tea that was about to expire on the 4th so I called to the chitpole that I ordered from and explained and that's when I got the news that there online order was not working and they could not see any order that was processed online and it was nothing she could do I have to call corporate and they will issue me a refund and here it is September 14,2020 and still no refund. I am just upset with all of this.