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Santa got my son a ps4 for Christmas it stopped working 2 days into lockdown I waited till gamestop opened and they told me they had no consoles but they were coming in but nothing I rang again no consoles they told me they would give me my. Money back but I said I would wait for the new one.. But now they won't even give me my money back and my ten year old is so upset nearly six months with nothing wanting to play online with his 2 friends.. Can someone tell me what to do please