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TERRIBLE TERRIBLE TERRIBLE! I ordered Birkenstocks online , less then 1 month of being worn and they broke. Contact customer service and they tell me i have to drive to Ottawa 2-3 hours away ( closest store) so they can &quot;evaluate&quot; the situation to determine whether or not the will replace them!!! Really ??? what horrible service... 100$ sandales and I get the &quot; not my problem&quot; attitude... <br /> WOW WOW WOW!!! NEVER AGAIN !!!