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I ordered online from Chipotle. After waiting almost 2 hours at the restaurant, they finally made my order. They didn't have a lot of the ingredients, so I didn't get parts of my order (particularly the chips&salsa and all guacamole parts of my order). They told me I could get a refund for the things that I didn't receive. I submitted a comment to them the way that the guy at the restaurant told me. It's been almost 7 days and Chipotle still has not contacted me back or given me any kind of refund. No one should order online - it shouldn't be this hard to get a refund for stuff I never received.