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I returned two items on 5/8 to Macy's via UPS - tracking number . The tracking number only says it was dropped off at a UPS facility on 5/8. I contacted UPS to find out where my package was and they said I have to contact Macy's. My Macys order number was . I have been totally unable to contact Macy's - they don't answer the phone, or if they do, they hang up on you. I've tried using the chat function for days but I can't get through. This is ridiculous. If you are selling online you ought to have customer service online to help.