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I ordered a floor mat on line . The item advertised was not what I received. They choose to give me what they had on hand . I walked in the Long Beach K-Mart with the mat and my receipt. Before I could explain the women at customer service was so unbelievable rude . She didn't let me explain and only said no return.I really forget how bad the service was . She was quick to make me remember. I will never shop there