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Recently, we purchased a couple of bags for our doggie totally approximately $120 +/-....our lifelong best friend Max had to be put to sleep just the following day......the wife and I are totally devastated.... Max was and will always be our best friend and family member.....the food was never even touched and sits in the garage.... everytime, either one of us see the bags you can imagine how painful it is......we are both retired and living on a fixed income...my wife has cancer and needs her kemotherapy and that very expensive.....since, neither one of us can eat Max's dog food.....may we please get our money back for GOD sake...never touched and I have the receipt.....have you NO SHAME OR EMPATHY FOR SOMEONE WHO JUST LOST THEIR DOG....AND YOU CALL YOURSELF A "PET STORE"......How dare you ....