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Hi, I return an unopened box with a product I accidentally ordered twice. Xerox did not accept my return because a small piece (maybe 1 1/2") of the clear tape was ripped off and ripped some of the lettering on the unopened cardboard box. They sent me a picture of the "damage", it is totally ridiculous. Who cares about some peeled off layer of cardboard box. I guess Xerox does, and naturally they will not refund me. I will never order from Xerox again.