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Returned a pair of shoes at my expense for $10 shipping since no return label was in the package. I did receive a refund but for $12.89 on a pair of $39.98 shoes. No explanation why I was shorted. I emailed them 2 days ago about it and have not received a response. This was my first order from them and I will never order again unless they refund the complete amount. What nonsense.