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I Have Been Trying To Call For A Refund And Have Not Been Able To Get Through To Receive The Code It Says On The Website That I Need For Weeks! I Am Dissatified With This Product And Was Told It Was Easy To Get The Program Refunded When I Ordered On The Phone. Are You Kidding Me. This Has Been The Most Frustrating Process. I Have Followed This Program To The Letter And Have Not Lost Any Weight At All! The Food I Ordered Was The Frozen Program So As I Understand I Can Not Return The Food Only Get A Refund. Really? What A Scam. Do Not Waste Your Time Or Money. Jenny Craig Has Better Food And An Over All Better Program...thought I Would Give Nutrisystem A Try, Like They Say You Get What You Pay For!