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Hello I am contacting chipotle because I had made a order for food around 8 last night and payed with chipotle gift card every thing was fine until it stated that my wait time would be 624 minutes after my order was placed I waited and waited until around 10 and the order status continued to say order is being prepared 45 more minutes past still nothing it is now 10:45 still hungry with no food I am very disappointed in service I would like a refund