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I ordered shoes that were too big online, wanted to return but I, like everyone else, did NOT receive a return shipping label in my package. Tried to call, absolutely nobody is available on the phone. TERRIBLE costumer service. Can't get a hold of anybody any other way. I want to exchange sizes but don't want to pay $8.00 for shipping, and there is absolutely nothing in the package that would allow me to indicate I wanted to exchange. Absolutely horrible