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I have bought 25 pairs of shoes and have been waiting on them to get there. I used the same address on all of them. When I first started ordering from them I had no proublem . Now I have gotten emails saying my orders were returned. I never revived them to make a return. I've been on the phone with fedex, Dsw , over goods and post office. I order for the children and adults who need shoes.. I can not get an answer so I have lost 398.16 worth of shoes. I use there rewards points so I have lost a lot of money. I would sure like to know the reason behind my orders getting sent back without me doing it!! I made 4 more orders last night I just hope they get delivered. I have people waiting on there summer shoes and I don't have any andwers for them... if anybody knows why please let me know because I hate letting these children and adults disappointed when they are despirate for there summer shoes.