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FYI, I was not told about the problem of returning to the stores until AFTER I purchased online shoes, (1 of 3 pairs was pickup at store). The sales person at DSW Hurst, TX assured me that they could be returned at a later date after the pandemic quarantines were lifted presuming you still have not worn them etc. I am holding to the belief that they will have too many issues NOT to honor the returns under the circumstances. It would be a big mistake.