Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Mortar stores closed due to Pandemic. Tried to reach anyone on line or by Phone as to<br /> how to return a pair of shoes to insure credit and not be charged $8.50 for having to<br /> return by FEDX. Unable to reach anyone by phone. Sent 3 emails and received no response.<br /> The shoes were mailed back to DSW with their label and photocopy of receipt with customer<br /> information on Saturday, March 28, 2020. Would like to hear from DSW upon receipt of <br /> returned shoes to insure proper credit and confirmation that there would be no charge for return by fedx! Thank You!