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RE Order#: US11922922<br /> The worst experience dealing with a representative<br /> I made a mistake ordering through the web directly from Epson<br /> I made a mistake in the item number<br /> We ordered Ink package 702 instead of the one we needed 252 Unfortunately I realizaed the mistake after I opened the package <br /> When I could not install the cartridge is when I realized the mistake<br /> I called Epson twice for help<br /> Twice I was treated in a gross and offensive manner as if I was dumb and they could not be bothered<br /> I was informerd that since I opened the packge I was screwed<br /> Needles to say we dumped the Epson printer as we could buy a new printer for the price of the Ink cartridges<br /> This are difficult times and a little help would have gon a long way to help us stay in business