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A few months ago we flew to Hawaii using both Hawaiian air and United. Hawaiian air was a dream. Friendly and accommodating. United seats were awful. No television for that long flight. Unfriendly attendants - like they were doing us a big favor by just being there. One of our worst flights ever. Now we have to cancel a flight due to Coronavirus. I suspect they will bank the ticket for us so now to use it we have to fly United "again." - WHICH WE HATE!!!!!!!!!!!!!!!!!