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Disappointed by refund - I have a receipt, which I exchanged the damage for the new onw. And I am still being refuded, because the original was refunded when replaced, and I was not given a second invoice. I showed my bank statement and still they declined. I have been shoipping with Tesco since 1988,and very disappointed. When was this new policy of not receipt noi refunds communicated to us? I get vouchers, marketing promotions,clubcards plus, and club card points lettersand email promotions. And they couldn't send us smotke signal on their changes in policy?