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There are 3 in our office, we decided to order online. When we went to pickup the order the power to the local Chipotle was out, I was told I needed to go online and request a refund due to power outage. Where is there a place to ask for a refund? We placed an order for 3 meals and I also wanted to use my birthday chips and guac rewards....some birthday... not only did I not get my order but my card has been hit for $23.54. I need a call back!!! Order date 2/6/2020 Pickup time was for 12:45pm Location:2225 NW 13 street Suite 100 Gainesville, FL 32609