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I ordered two pod rocking chairs on November 30, 2019. They finally arrived a week before Christmas just in time. I wrapped them and gave them as a present. They were NOT the color I ordered. I have been trying to return them for a refund since Jan. 6th, but QVC refuses to send me two Q labels. They keep sending me emails saying the Q labels are attached but there's no attachment. I called customer service, six times between Jan 6th and Feb. 1st and wrote over 12 emails and they still refuse to send me Q labels. This is a very shady operation and I am contacting the attorney general about their methods.