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Saks has the worst Customer service for returns. They approved my final sale item because of the graphic design on the sweatshirt. So i shipped item back to their returns dept. Then weeks later I received the same item back from saks! It was shipped back to me because it was final sale!!?!! Customer service approved return but returns dept did not?!?? Why do they not communicate. It says on receipt that it was an approved return. Why both dept have no communication, I do not know why. Spoke to Supervisor of Customer service and they are rude! No help what so ever. Just saying that even though Customer service approves returns does not mean returns dept will. Why even waste my time to ship back then?!?? Ridiculous! Such bad service and rude people. I will never shop saks again as I lost hundreds of dollars of this item. Back to Nordstrom where there is actual customer service. I knew I should never buy something so expensive at saks and expect them to have good service! Lessoned learned. A very expensive lesson. Do not buy from saks! They have bad bad bad service!