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I recently bought several items of clothing at Burlington Coat Factory in Manchester New Hampshire. One of the items was a pair of Jambu water shoes. I bought my usual size without trying on. Got home and tried them on, they are too tight. I went back to the store and my return was declined. I couldn't even exchange them for the next size up which they didn't have anyways. Last Fall I was there and saw some fleece jackets that were too small for me and they didn't have the next size up in the store. I ordered 2 jackets online but they were too big so I brought to store for return, no problem. I don't even shop there often but I guess I made one return too many. Thank goodness I'm only out $19.00.